Mobile / Casino
These terms set out how your account works on 1xbajee — what we expect from you, what you can expect from us, and where your rights and responsibilities sit. Access and use of this platform depends on your local law and eligible region, so read through before you start.
By opening an account and using the platform, you accept these terms in full. They cover everything from how your account is created and verified, to how transactions are processed through Upay and Bank Transfer, to how disputes are handled. We update these terms when our policies change — the current version is always the one shown on this page. If you continue using your account after an update, that counts as acceptance of the revised terms. Eligibility to use this platform depends entirely on the laws that apply in your location and whether your region is supported. We do not make legal determinations on your behalf: it is your responsibility to confirm that access is permitted where you are. Where local law prohibits or restricts online account-based services of this type, these terms do not override that. Your account wallet, transaction records, and any active sessions are subject to these terms at all times. Questions about a specific clause can be raised through live chat or email support.
Upay transactions are processed under the payment terms set out in your account wallet section.
Bank Transfer deposits and withdrawals follow the processing rules shown at the time of the transaction.
Your wallet balance and transaction history are governed by these terms and visible after login.
Access depends on local law and supported regions — check your account dashboard for current status.
Not every interaction on the platform falls under the same set of rules. This section breaks down what these terms cover directly, what sits outside their scope, and where you should look for further detail.
Login, session management, device continuity, and account verification all fall within these terms. Any access issue should be raised through official support channels.
Deposits and withdrawals via Upay and Bank Transfer are covered here. Limits, processing steps, and any fees are shown in your account at the time of the transaction.
Game availability, odds, and lobby content are governed by separate product and game-provider terms. These terms do not set game rules or payout structures.
Payment processors, network providers, and any external services you use to access the platform operate under their own terms. We are not responsible for their policies or conduct.
You have clear, practical rights when it comes to your account on this platform. You can review your full transaction history at any time from the account dashboard after login — every Upay deposit, Bank Transfer, and wallet movement is recorded there. If any account detail is incorrect, you can update it directly through account settings; for details tied to identity verification, contact support with the relevant documentation. Raising a question about how these terms apply to your account is straightforward: live chat is the fastest route for account-specific queries, while email gives you a written record of the exchange. If you want to request a change to your account data or raise a formal query about data held on your account, email support is the right channel. We aim to respond to account queries before the next available support window, though response times are not contractually fixed.
Your full transaction and session history is available in the account dashboard after login — no need to contact support for standard records.
Update general account details through settings. Identity-linked details require documentation submitted via support.
Use live chat for quick account queries or email for a written record. Both channels are listed in the support section below.
Email support directly to request information about data held on your account or to raise a formal query about how your data is used.
Any question about these terms — from eligibility to account data to transaction records — can be directed through the channels below. Live chat is available from within your account once logged in.
Open your account and use the live chat icon for real-time help on account or terms questions.
Call the support line shown in your account contact section for account-level queries that need a spoken walkthrough.
Send written queries or formal data requests to the support email listed in your account settings.
We collect and retain account data to keep your session active, verify transactions, and respond to support requests. Cookies are used to maintain session continuity across network changes and device rotations — if you switch from mobile to desktop mid-session, your account state is preserved through this mechanism. Account security relies on your login credentials; keep them private and do not share them. If you suspect unauthorised access, contact support immediately via live chat or phone. Data retained on your account — including wallet history and identity records — is held in line with our data retention policy, accessible by request through email support. To request changes to data held on your account, or to ask how specific data is used, email is the correct channel. We do not share account data with third parties except where required to process a transaction or comply with a legal obligation.
Cookies keep your session alive across device and network changes. You can manage cookie preferences through your browser settings, though disabling them may affect account functionality.
Your login credentials protect your account. Do not share them. Report any suspected unauthorised access through live chat or phone immediately.
Account data, transaction records, and identity documents are retained as required by our policy. Request a copy or ask about retention periods via email support.
To request a correction, deletion, or explanation of data held on your account, send the request to our support email with your account details.
Below are the questions we hear most often about how these terms work in practice. If yours isn't here, live chat or email support will have the answer.
Access to this platform and the applicability of these terms depend on your local law and eligible region. It is your responsibility to confirm that using this type of service is permitted where you are. We do not make that determination on your behalf.
The version shown on this page is always the current one. We update it when our policies change. If you continue using your account after an update goes live, that counts as acceptance of the revised terms.
Open a query through live chat with your transaction reference, or send the details by email for a written record. Transaction records are visible in your account dashboard after login, which helps speed up the review.
General details can be updated through account settings. Details tied to identity verification require you to contact support with the relevant documentation. The support team will confirm what is needed when you get in touch.
We hold transaction history, identity records, and session data as described in the data retention section above. To request a copy of your data or ask how it is used, email support directly with your account details and the specific request.
We post the updated version on this page. Continuing to use your account after the update means you accept the new terms. If you have questions about a specific change, email or live chat support can walk you through what changed and why.