1xbajee Deposits, Withdrawals and Account Verification
This page covers every money operation your 1xbajee account supports — adding funds, requesting a payout, and completing identity verification. For deposits, you will find Upay and Bank Transfer as the primary rails, with bKash and Nagad also available depending on your account status and eligible region. Each method sits inside the Cashier section of your account, reachable from the main menu after login. Withdrawals follow the same path: open Cashier, choose your payout method, and follow the on-screen fields. Before your first withdrawal, account verification is required — the steps for that are in the KYC section below. If a transaction does not reflect in your balance, the Records section explains how to match your wallet reference to the account history. Start with the deposit steps if you are funding your account for the first time, or jump to the withdrawal section if you are ready to move funds out. Support is available via live chat, phone, and email if any step needs clarification.
Every financial action on your 1xbajee account passes through multiple safeguards before it is processed. These are not background processes you need to manage — they are built into the Cashier flow so your funds and account details stay protected at each step.
Domain Verification
Always access your account through 1xbajee. The padlock icon in your browser confirms the connection is encrypted. If a link takes you to a different domain, do not enter your credentials — contact support before proceeding.
Identity Confirmation
Before your first withdrawal, we verify that the account belongs to you. This step protects your balance from unauthorised access. The documents required and the submission path are shown inside your account under the Verification tab.
Wallet Ownership Check
The mobile wallet or bank account you use for deposits must match the name on your 1xbajee account. This one-to-one link prevents third-party transfers and keeps your payout path clear for when you withdraw.
Support When You Need It
If a deposit is pending or a withdrawal is held for review, reach our team via live chat, phone, or email. Each channel is listed in the Help section of your account. Have your transaction reference ready to speed up the check.
ADDING FUNDS
Deposit Money into Your 1xbajee Account
Funding your account starts from the Cashier section, which you reach through the main menu once you are logged in. Upay and Bank Transfer are the two primary deposit methods we have built into the core flow — both are designed so the transaction completes without pulling you away from the lobby for long. bKash and Nagad are also available; the Cashier screen shows which methods are active for your account at the time of your deposit. Enter the amount that matches what you are sending from your wallet or bank — the figures must align or the transaction will not clear. Once you confirm, the reference number shown on screen is your record of the request. Keep it until the balance updates. If the amount does not appear in your account within the expected window shown in the Cashier, use that reference number when you contact support. Availability of specific methods depends on your eligible region and local regulations.
Log In and Open Cashier
Sign in to your 1xbajee account and select Cashier from the main menu. The deposit tab opens by default.
Choose Your Payment Method
Select Upay, Bank Transfer, bKash, or Nagad from the method list. Only methods active for your account will appear.
Enter the Amount and Confirm
Type the deposit amount, review the details on screen, and confirm. Note the reference number shown after confirmation.
Funds Reach Your Balance
Once the transfer clears, the amount is added to your account wallet. The Cashier history tab shows the updated status.
MOVING FUNDS OUT
Withdraw Funds from Your Account Wallet
Requesting a payout follows a similar path to depositing — open Cashier, switch to the Withdrawal tab, and select the method you want to use. The payout method must match the wallet or bank account linked to your 1xbajee profile; you cannot withdraw to a different account than the one used for deposits. Before your first withdrawal, identity verification must be complete — if that step is pending, the Cashier will direct you to the Verification tab. Enter the amount you want to withdraw and review the details carefully before confirming. The reference number generated at confirmation is your record of the request. Processing times are shown in the Cashier at the point of submission and depend on the method selected and your eligible region. If the funds have not arrived after the window shown, contact support with your reference number and the withdrawal amount. We do not set a fixed payout schedule — the current status of your request is always visible in your account history.
Open the Withdrawal Tab
Log in, go to Cashier, and select the Withdrawal tab. Verify that your account verification is complete before proceeding.
Select Your Payout Method
Choose the wallet or bank account linked to your profile — Upay, Bank Transfer, bKash, or Nagad as available for your account.
Enter Amount and Verify
Input the withdrawal amount, confirm the destination details match your registered method, and submit the request.
Track the Request
Your withdrawal status updates in the account history. Use the reference number to follow up with support if needed.
VERIFY YOUR IDENTITY
Account Verification at 1xbajee
Verification is a one-time step that unlocks withdrawals and confirms that your account belongs to you. It protects your balance — if someone else attempts to access your account, the verified identity on file is what blocks an unauthorised payout. The documents required are shown inside the Verification tab of your account after login; the exact list depends on your eligible region. Upload clear copies and allow time for the review to complete. Once approved, the status updates in your account and withdrawals become available. If your submission is returned for any reason, the Verification tab will show what needs to be corrected.
Open the Verification Tab
After login, go to your account settings and select the Verification tab to see the current status and required documents.
Upload Your Documents
Submit the documents listed for your region — typically a government-issued ID and proof of your payment method ownership.
Wait for Review
Our team reviews submissions and updates the status in your account. You will see the result in the Verification tab.
Withdrawals Unlock on Approval
Once verification is approved, your withdrawal path is open. If anything is returned, the tab shows exactly what to resubmit.
PAYMENT METHODS
Supported Deposit and Withdrawal Methods
The methods below are the payment rails built into your 1xbajee Cashier. Availability depends on your account status and eligible region. Each method is accessed directly from the Cashier tab after login — no external steps required.
Upay
Upay is one of the primary deposit and withdrawal methods on 1xbajee. Select it from the Cashier, enter your Upay number and amount, and confirm.
Bank Transfer
Bank Transfer lets you move funds directly between your bank account and your 1xbajee wallet. Account details are shown in the Cashier at the time of the transaction.
bKash
bKash deposits and withdrawals are available for eligible accounts. The bKash number linked to your profile must match the name on your 1xbajee account.
Nagad
Nagad is available as a deposit and payout option where active for your account. Select it in the Cashier and follow the on-screen fields to complete the transfer.
TRANSACTION RECORDS
Match Your Wallet History to Your Account Balance
Every deposit and withdrawal generates a reference that appears in both your mobile wallet and your 1xbajee account history. Knowing how to read these records means you can confirm a transaction yourself before contacting support — and if you do need to reach out, you will have the right details ready.
Reference Numbers
Each transaction produces a unique reference number shown in the Cashier confirmation screen and in your wallet's transaction history. These two references should match. Keep a screenshot of the Cashier confirmation until the balance updates.
Status Labels
Your account history shows each transaction as Pending, Processing, Completed, or Failed. A Pending status means the transfer is in progress. Failed transactions are not deducted from your wallet — check your wallet balance to confirm before resubmitting.
Account History Tab
The full transaction log is in the History tab of your Cashier. Filter by date or method to find a specific entry. The amount, method, reference, and status are all shown in one row for each transaction.
Evidence to Keep
For any transaction you plan to query, save the Cashier reference number, the wallet transaction ID, the amount, and the date. These four details are what our support team needs to locate and review the transaction on our end.
COMMON QUESTIONS
Banking Questions for Your 1xbajee Account
These are the questions we hear most often about deposits, withdrawals, and account verification. If your question is not covered here, live chat and email support are available from the Help section of your account.
Which deposit methods are available on 1xbajee?
Upay and Bank Transfer are the primary methods built into the Cashier. bKash and Nagad are also available for eligible accounts. The Cashier tab shows which methods are active for your account at the time of your deposit, as availability depends on your region.
How do I start a withdrawal from my 1xbajee account?
Log in, open Cashier, and select the Withdrawal tab. Choose your linked payout method, enter the amount, and confirm. Identity verification must be complete before your first withdrawal — the Cashier will prompt you if that step is still pending.
Why is my deposit showing as pending?
A pending status means the transfer is still being processed between your wallet and your account. Check your wallet history to confirm the transaction was sent. If the status does not update within the window shown in the Cashier, contact support with your reference number.
What documents do I need for account verification?
The required documents are listed in the Verification tab of your account after login. Typically this includes a government-issued ID and confirmation of your payment method ownership. The exact list depends on your eligible region and local requirements.
Is there a minimum deposit amount?
Minimum deposit amounts are shown in the Cashier at the point of selecting your payment method. The figure varies by method. We do not publish a single fixed minimum here because it can differ by account type and region — check the Cashier fields for the current limit.
What should I do if a transaction does not appear in my account history?
First check your wallet or bank statement to confirm the transfer was sent and note the transaction ID. Then open the History tab in your Cashier and search by date. If the entry is missing, contact support via live chat or email with the reference number, amount, and date.
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